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Calibration, Maintenance, and Service

    Quality is our business. We understand that the reliability of your product depends not only on the testing equipment that you purchase, but also on the quality and commitment of the support that stands behind that equipment.

    Tinius Olsen is proud to announce that we are A2LA accredited in the USA and UKAS accredited in the UK. We are able to verify not only our equipment, but also a variety of other manufacturers' tensile, compression, impact, and hardness equipment which translates into one source for all your certification needs. Tinius Olsen's level of customer support is unequaled in the industry; from pre-scheduled maintenance/calibration contracts to our telephone support and priority on-site service, we're there when you need us.


Customer Service and Repairs

    Tinius Olsen offers an in house team of engineers in order to assist your testing needs  ensuring efficient, quick repairs to your equipment. For inquiries based in the United States please call 215-675-7100 (extension 100) or email here. For all other locations please contact Tinius Olsen Ltd by calling +44-1737-765001 or email here.


Field Service Scheduling Network

Please contact the appropriate Field Service Manager: 215-675-7100

Laurie Mart (X-406) - Mid-Atlantic & New England Territory

Email Laurie

Karen Strunack (X-404) - Southeast & Southwest Territory

Email Karen

Ivette Ramos (X-403) - Ohio Valley & Mid-West Territory

Email Ivette

Cheryl Spinieo (X-405) - West Coast & Mid-West Territory

Email Cheryl

Yang Yue - China (All Territories)

Email Yang 

Sue Ivory - +44 01737 765001 - UK, Europe, and Others

Email Sue

Cheryl Spinieo - Global Customer Service Manager (X-402)

Email Cheryl 


A2LA Accreditation

Tinius Olsen's calibration service is A2LA Accredited as meeting the requirements of ISO/IEC 17025 (equivalent to the relevant requirements of ISO 9000) and ANSI/NCSL Z540-1.
Calibrations can be performed to the following ASTM and ISO specifications:

ASTM E4, E83, E10, E18, E23, E384, D256, D648, D747, D1238, D1525, D6110, E2624, E2309, E1012, E2658

ISO 75, ISO 179, 180, 306, 1133-1, 9513, 7500-1, 7500-2


UKAS Accreditation

Tinius Olsen's Calibration Service is accredited by UKAS (United Kingdom Accreditation Service) for force and extensometry calibrations. Our quality system meets the requirements of ISO 17025 and as such is accepted by quality standards worldwide.
Calibrations can be performed to the following standards: for force: ISO 75001-1 and ASTM E4; for extensometry: BS EN ISO 9513 and ISO 5893; Displacement: ASTM E2309; and Crosshead Speed: ASTM E2658.

We are also able to calibrate a variety of other manufacturers' tension and compression equipment, as well as their extensometry and other instrumentation, which translates into one source for all your certification needs.