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A message to our customers, distributors and colleagues

7 May 2020

As a global Company, we have witnessed our world continuing to change as countries around the globe employ their best efforts to minimize the effects of an invisible virus.

From our office in Shanghai living through the requirement to completely shelter in place, to the UK and India restricting the movement of people and flights, and to the Governor of Pennsylvania, the state where the Horsham headquarters is located, ordering special measures. Our collective governments’ responses have been far reaching and have impacted all of us. As a business we are working hard to balance the needs of our customers with the health and safety of our employees and the wider parameters in place to protect our communities.

CURRENT UPDATE - OUR STATUS:

Tinius Olsen plant USA has been approved by the Pennsylvania State Governor Tom Wolf as a critical infrastructure industry and is approved to operate at its physical location in Horsham PA USA in a limited capacity to support our customers. Currently our Production, Service and Calibration teams are, and will continue to, report to the facility. All other departments continue to support our business operations working online in the “Net” office. 

Tinius Olsen plant UK is operating its manufacturing facility in a limited capacity under “Special Measures”. All other departments continue to support our business operations working online in the “Net” office. 

Tinius Olsen plant India is operating its manufacturing facility in a limited capacity under “Special Measures” through its Special Economic Zone (SEZ) status. All other departments continue to support the business operations working online in the “Net” office. 

Tinius Olsen China Show Room, Training Center, Service, Calibration and Sales functions are all operating as normal.

Throughout these times of constant change, our dedicated distributors and colleagues have admirably attempted to balance serving the needs of our valued customers with the safety of themselves and their families, and I could not be more proud of each and every one of them.

During conversations with our Chairman, Jane Olsen, I am reminded of the world events that the Tinius Olsen Company has endured during its 140 years in business. Two world wars, multiple economic catastrophes, and more devastating natural disasters than can be counted.  

And each time the Company came through stronger than we were before, because our people pulled together, not apart. This time, I am sure, will be no different.

Stick together, we will do our best to keep our business moving along and meeting our customers' needs, help your neighbor, keep your families safe and we will all get through this!

Robert Tait III

President

Tinius Olsen testing Machine Company

The first name in materials testing